The CAN-AM RC Tank Club is a group of remote control tank enthusiasts that meet together to run our tanks on a miniature battlefield and conduct simulated battles using Infrared combat systems.
 
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doug818tiger
Sgt-Major
Sgt-Major


Posts : 427
Join date : 2012-11-18
Age : 41
Location : sherkston ontario (portcolborn)

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PostSubject: use extream caution   use extream caution Icon_minitimeMon Nov 26, 2012 6:51 pm

I would never talk bad about any company for one reason I would not want it to happen to myself ...but being a
Consumer i am exercising my right to free speech for a warning about a certain company named matomart
About 2 weeks ago my sherman caught fire in the mfu it took 2 pints of beer to put it out ...what a shame ...
The worst part about it was the tank was less than 1 year old and matomart would not do squat to rectifie the problem
Aside from a 100 doller credit to there online shop ....the point is offering a credit is one thing but its kind of a insult
Considering the tank costs 145.95 why not just step up and ether reemburse me...or just send a New tank for the trouble just thought you guys should know
Use causion when buying from matomart ....they simply don't give a rip about the consumers

Doug
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Strato50
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Strato50

Posts : 2035
Join date : 2012-03-28
Age : 34
Location : Hamilton, On

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PostSubject: Re: use extream caution   use extream caution Icon_minitimeTue Nov 27, 2012 7:46 am

I hear a lot of mixed reviews about Mato.

I for one have had many good experiences. The only real drawback being they sometimes 'forget' to reply to you about special order parts or email orders. I've had to remind them a couple times that they've been talking to me!

_____________________________________________
Tiger I - Panzer III - Panzer IV - Chi Nu Kai -  Panther G
M4A3(76) Sherman -  T-34/85 -  M3 Grant
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knispel
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knispel

Posts : 1200
Join date : 2012-07-01
Age : 67
Location : North of Kitchener

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PostSubject: Re: use extream caution   use extream caution Icon_minitimeTue Nov 27, 2012 8:11 am

The Mato Sherman was my first 1/16 scale and I had to return it 2 times to get the electronics fixed ,( $60 in shipping ).However over time I have purchased 6 more tanks and various upgrade parts from them and had good service and delivery.

How did it catch fire ,battery?Receiver?
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doug818tiger
Sgt-Major
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Posts : 427
Join date : 2012-11-18
Age : 41
Location : sherkston ontario (portcolborn)

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PostSubject: Re: use extream caution   use extream caution Icon_minitimeTue Nov 27, 2012 8:29 pm

The fire seemed to originate from the mfu and has no visable sighns of heat at the battery connection and the battery is in perfect shape ....the only thing I can come up with is te hiigh voltage Sid of the mfu
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Glen B
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Glen B

Posts : 1794
Join date : 2012-03-22
Age : 67
Location : Fort Erie, Ontario

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PostSubject: Re: use extream caution   use extream caution Icon_minitimeTue Nov 27, 2012 8:44 pm

knispel wrote:
However over time I have purchased 6 more tanks and various upgrade parts from them and had good service and delivery.


I have had a similar experience, I have 8 HL's from Mato. Most have been upgraded to IR with SLU's and improved motors/gearboxes.

All ran fine in original configuration, but my first panther was "busted up" pretty bad inside from heavy-handed assembly at the factory; it has since been upgrade to IR and I fixed the damage;

use extream caution Verita10

Broken internals are in pictures part way down this thread;

http://can-amrctankclub.canadian-forum.com/t164-panther-g-hl-rebuild-of-my-2010-airsoft-to-slu-ir


Mato shipped me a 3:1 Gearbox with a misaligned shaft a while ago, but replaced it promptly with a good one.


Taigenss have their issues, too, as shown in the initial pictures on this thread;

http://can-amrctankclub.canadian-forum.com/t309-tiger-i-late-taigen-from-the-aff-museum-shop-to-be-done-in-abt-506-colours

_____________________________________________
"Luck favours the prepared!."
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Airbrushler
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Airbrushler

Posts : 2377
Join date : 2012-04-27
Age : 55
Location : Windsor, ON

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PostSubject: Re: use extream caution   use extream caution Icon_minitimeTue Nov 27, 2012 11:33 pm

i never had any issues with any of my tanks from them always had great sevice and only problem i had was them getting back to me but it wasn't their fault it was their server . i always will order from Mato if i need something from them and if they have what i need
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Stince
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Stince

Posts : 2279
Join date : 2012-03-21
Age : 45
Location : Windsor, Ontario

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PostSubject: Re: use extream caution   use extream caution Icon_minitimeWed Nov 28, 2012 7:52 am

My Sherman had electronics in too, after 5 minutes it would stop working. I didn't care, I had planned on replacing the guts from the beginning. I've never had problems with my other Heng Long tanks from Mato

_____________________________________________
HL Panzer III   |   HL Tiger   |   HL Jagdpanther   |   HL Panther   |   Mato Sherman
Hooben Elefant   |   HL Pershing   |   HL Bergepanzer IV   |   Tamiya Leopard 1A   |   WSN T-34
HL "Golden" Pan-Tiger   |   M16 Halftrack   |   HL Panzer IV   |   Tamiya KV-1   |   Tamiya Tiger
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